CATS SUPPORT

• Installation and training

The CATS software is installed at the client site by Meteorage engineers. The installation is followed by a training for the system users and administrators.

• Warranty

During the one year warranty the technical support can be contacted by phone or email. A remote access to the system is recomended in order to ease the support tasks.

• Maintenance contract

Following the warranty, a maintenance contract ensures technical support and periodic releases of the purchased modules.

• Miscellaneous services

Meteorage can propose different kind of services like specific developments for lightning data integration, remote maintenance, some native language support.

• User's group

The CATS' user comunity meet each year to share experience, learn about the new products and contribute to the definition of future releases.